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April 5, 2009 2:38 PM quote 
TheCheese00 is offline TheCheese00
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 Restaurant planning help.

I need to write a Human Resource plan (organization structure) for an upcoming restaurant. I am also going to need to describe the responsibilities of each major position in the restaurant.

First of all, how would I go about writing a Human Resources plan?

Secondly, what is the typical employee hierarchy for a high-end restaurant?

Thanks in advance for any help.

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April 5, 2009 4:26 PM quote 
Steve A is offline Steve A
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Responsibilities in each restaurant vary depending on the needs of the restaurant.  You'll have to define each station and figure out what needs done by whom.

If you're truly a high end restaurant your kitchen will have a chef, one or two sous chefs, your line (each station being unique from any other), prep, and, if required, pastry.  Depending on the operation, you may have a pastry chef and subordinates just as the hot line would.  That would include: pastry sous chef, someone for hot items and someone for cold.  Then there's the rest of the BOH: dish, busser, food runner and perhaps expeditor.

FOH should have your hosts/hostesses/maitre d' (unlikely you'll have that, but they still exist), floor supervisor, servers, bartender and food runner/busser if not assigned to BOH.

Give 'em what they want. Just make it better than they expected. 
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Get inducted!

Last edited: April 8, 2009 5:42 PM by DSmania
April 5, 2009 7:06 PM quote 
kaffeenjunkie is offline kaffeenjunkie
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You can find everything you need and some things you never thought about at www.restaurantowner.com

 

life is like plastic wrap

"The difference between excellence and mediocrity is a very small effort."
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Last edited: April 8, 2009 5:41 PM by DSmania
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April 10, 2009 4:15 PM quote 
MichaelHartzell is offline MichaelHartzell
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 Restaurant Planning Help resources

I like restaurantowner.com

In case you need more... here are a couple of websites with free resources.

http://www.entrepreneur.com/formnet/humanresourcesforms.html  (list of free forms and tools)

http://www.entrepreneur.com/uploadedfiles/images/formnet/hr3.doc  (employee handbook)

http://www.entrepreneur.com/uploadedfiles/images/formnet/hr1.doc  (employee handbook receipt)

Hope this helps.

 

Michael Hartzell

http://rejuvenateyourrestaurant.com

 

April 10, 2009 9:07 PM quote 
kaffeenjunkie is offline kaffeenjunkie
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Michael,

Very nice of you to share your resources,

Quite refreshing.

 

life is like plastic wrap

"The difference between excellence and mediocrity is a very small effort."
Flatlander

Our Website is www.fullcitycafe.com

Find us on Facebook

Twitters and tweets

FOHBOH

Blog

April 10, 2009 9:41 PM quote 
Steve A is offline Steve A
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Join Date: Feb 2005
Location: In, but not from, Northeastern NC
Posts: 4225
 A reminder

www.foodservice.com/industry_resources/ 

That link is available through FS-com Schools and Resources tab just below the FS-com banner.  There's quite a bit of information that Admin Dave collected and/or has been donated by current and former members of these forums.

Ciao,

Give 'em what they want. Just make it better than they expected. 
Operation: Flavor
Get inducted!

April 10, 2009 11:04 PM quote 
Dr of BBQ is offline Dr of BBQ
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Location: Springfield Illinois
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I like restaurantowner.com also and I'm a member it's a pretty awesome site.

Jack

The Doctor of BBQ
www.DrofBBQ.com
Jack@DrofBBQ.com

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